What do I bring to a swim squad?

You will need swim fins (flippers), goggles and a drink bottle, paddles and finger paddles, pull buoy, cap and kick board. We recommend a mesh gear bag to store/carry equipment and names on all items in case they are left at the pool.

How are class payments made?

WAC Squads are billed monthly and payment is by direct debit only which you add to your portal. You will receive a portal link once you join NS squads and a welcome letter with all the information.

Please note- squad fees do not include pool entry for the swimmer or spectators. Entry fee is paid at the council front desk. Please ask them for help regarding the best value for money.

If I miss a class, can I do a make-up lesson?

WAC Squads:

Makeup squads are booked by you (the swimmer/parent/guardian) via your NS Aquatics customer portal. Notification of absence must be given 30 minutes prior to the squad start time.

Makeups are offered on availability only and are valid for 40 days. Make up sessions cannot be used to supplement fees. If away for sickness for one week make ups are given and not credits. The maximum number of make-ups per month is 2 for swimmers enrolled for 2 or more squads. National squads have no make-ups as they are booked into all squads and expected to be training minimum amount or more sessions per week. If sick for more than a week, please inform the office and coach and provide a medical certificate.

Non-attendance due to injury, hospitalisation or extenuating circumstances that effect ongoing lessons are handled directly by the office and a medical certificate must be emailed. Please inform the office immediately via email if this occurs.

How do I join the Swim Club?

NS Aquatics is affiliated with Warringah Aquatic Amateur Swim Club (WASC). You can find out further information on how to join by clicking on the following link. https://warringah.swimming.org.au/

What if I am going away?

If you miss a squad because you are on holidays for a week or more, it can be taken as a makeup. Notification of absence must be advised using the NS Aquatics Customer Portal. Makeup squads are booked by you (parent/guardian) via your Customer Portal.

Can I cancel my WAC Squad booking?

WAC Squad booking cancelations are processed at the end of the current month. Bookings are paid monthly in advance and no refunds are available. There is a cancellation fee of one week.

Do squads run over school holidays?

WAC Squads continue throughout School Holidays.

No Squads are held on Public Holidays and during our Christmas/New Year Closure. If NS Aquatics add any extra breaks you will be informed in advance via email. You will not be charged during closure period.

General Health and Safety

If your child is anaphylactic, asthmatic or has a medical condition requiring specialised medical treatment, parents must remain at NS Aquatics squad session or inform the life guard on duty and coach if you are leaving the premises and have guidelines for the coach supplie to them.

Swimmers who have endured diarrhoea, vomiting or conjunctivitis within the past 7 days, as per NSW health regulations, are not allowed to attend squads until fully recovered and not contagious.